Repair Management Module for Perfex CRM

Note: This is a module for Perfex CRM, not a standalone script. This module works best on Perfex CRM version 3.4.0 and later. This module may not work if you are using Perfex CRM as a SaaS service. We recommend testing this module on a staging copy before deploying to your production Perfex instance.
 

The Repair Management Module (RMM) for Perfex CRM enables small repair businesses to create and manage customer-linked repair jobs using Perfex’s existing customer and billing infrastructure, track progress through predefined statuses, and automatically notify customers from one centralised system. This module helps businesses streamline repair operations, reduce manual follow-ups, and deliver a professional customer experience — all from within Perfex CRM.

WHO IS IT FOR?

his Perfex CRM module is ideal for repair and service businesses operating in the following industries:

• Mobile & Laptop Repair Shops – Track device repairs, assign technicians, and manage job progress.
• Electronics & Appliance Repair Centers – Handle multiple repair jobs with clear status tracking.
• Workshop-Based Service Businesses – Manage repair intake, diagnostics, and completion efficiently.
• Small to Medium Service Businesses – Generate estimates, invoices, and automate customer updates.
• Any business that needs structured repair job management inside Perfex CRM.