NeuralDesk – AI Chatbot Trainer Embedding SaaS

Welcome to NeuralDesk, the complete self-hosted AI support chatbot platform and SaaS script. Built on Laravel 13 with a modern modular architecture, NeuralDesk lets businesses of any size train an AI chatbot on their own knowledge, embed a beautiful chat widget on any website with a single script tag, and seamlessly hand conversations to human agents in a realtime inbox — all from beautiful, ready-made dashboards.

Whether you are launching an AI support assistant for a single company or building a profitable subscription business (SaaS) with pricing plans, team staff accounts, and built-in global payment gateways, NeuralDesk provides the total standalone software foundation for your next web application startup.

Every tool your subscribers need to automate customer support, capture leads, and delight website visitors is pre-packaged within a unified responsive dashboard:

• AI Chatbots: Create chatbots with a custom persona, greeting and starter questions that answer visitors instantly from trained knowledge.
• Knowledge Training: Train each bot on documents, Q&A pairs and free text — with optional vector search (Qdrant embeddings) for smarter semantic retrieval.
• Embeddable Chat Widget: One script tag adds the chat bubble to any website — persistent visitor sessions, typing indicator, message timestamps, notification sounds, and optional domain restrictions.
• Live Inbox & Human Handoff: When the bot can’t answer (or AI is off), conversations are flagged for a human — agents get realtime sound alerts, reply from a clean inbox, and can archive or resolve threads.
• Multi-Provider AI: OpenAI, Anthropic, Gemini, Groq, Mistral, DeepSeek, xAI, Cohere and more — API keys and the default provider are configured from the admin panel, no code editing.
• Realtime via Pusher (optional): Instant inbox updates with zero queue workers — and automatic polling fallback when Pusher isn’t configured.
• Frontend CMS: Editable landing page sections, menus, themes, blog, testimonials, and newsletter — your marketing site included.
• REST API + Swagger: Sanctum-secured API with interactive documentation, including social login endpoints for mobile apps.

SaaS Architecture & Payment Infrastructure

Turn the script into a fully automated subscription business. Customers sign up, choose a plan, and pay — while plan-based restrictions are enforced automatically:

• Subscription Pricing Plans: Plan-based feature restrictions with an admin-managed pricing page.
• Team Staff Accounts: Subscribers invite support staff with scoped permissions to share the conversations inbox.
• 6+ Payment Gateways: Stripe, PayPal, Razorpay, Paystack, Flutterwave, and manual/offline payments — all configured from the admin panel, no code editing.
• Payments & Refunds: Full transaction history, multi-currency support, and refund management built in.

Powerful Super Admin Panel

A complete back-office to run the whole platform — every screen your operations need, out of the box:

• Analytics Dashboard: Revenue overview, payment health, and platform activity widgets at a glance.
• Users & Staff: Manage subscribers and their teams; impersonate any user to debug their exact view.
• AI Settings: Point-and-click configuration for every AI provider — text models, embeddings, and the platform-wide defaults.
• Pricing Plans & Billing: Create subscription plans with per-plan feature restrictions; manage currencies and exchange rates.
• Payments, Refunds & Gateways: Full transaction history, refund processing, and point-and-click configuration for all payment gateways.
• Roles & Permissions: Granular permission editor — create custom admin roles with exactly the access they need.
• Notification Center: Editable email templates, system notifications, web push / Firebase setup, and delivery logs.
• Frontend CMS: Landing page sections, menus, themes, blog, testimonials, and newsletter subscribers.
• Security & Compliance: Audit log of every admin action, login activity tracking, 2FA enforcement, reCAPTCHA settings.
• Platform Tools: Media manager, language & translation manager, support tickets, scheduler & queue monitor, global search.