MailTrixy | Multi-channel Inbox and Customer Messaging Flutter Mobile App

MailTrixy – Multi-channel Inbox and Customer Messaging Flutter Mobile App is a modern and powerful cross-platform mobile application built with Flutter and Dart. It is the mobile client for the MailTrixy multi-channel customer messaging platform — allowing support teams, freelancers, and agencies to handle email, WhatsApp, SMS, Telegram, and Slack conversations from a single shared inbox on the go.

MailTrixy provides a seamless and intuitive experience for teams that need to reply quickly to customer messages across multiple channels. Users can read full conversations, reply, forward, compose new emails, send quick replies, and use AI-powered summarization to catch up on long threads — all from a clean mobile-first interface.

The application is built with clean architecture, a professional UI, role-based collaboration, in-app billing & subscriptions, and built-in privacy controls. It is designed for businesses that already use the MailTrixy web platform and want a native, mobile-first experience for their team.

MailTrixy can connect to several optional third-party services to enable specific features. These services are provided by external companies, are not part of this item, and are not included in the purchase price. You will need your own account with each provider, and these providers may charge their own usage or transaction fees:

• AI features (AI Summarize, smart replies) require an API key from an AI provider such as OpenAI. Usage is billed directly by that provider.
• WhatsApp Business messaging requires a WhatsApp Business / Meta account and may incur per-conversation charges.
• SMS messaging requires an account with an SMS gateway (for example, Twilio) and is billed per message.
• Payment gateways (Stripe, Razorpay, PayPal, Paystack, Flutterwave) require your own merchant account; transaction fees are charged by the gateway.

This item does not include any API keys, credits, or subscriptions for third-party services. All such costs are the responsibility of the buyer.

Who is it For?

• Freelancers & Solopreneurs: Manage all client emails and chats from one inbox with AI-powered replies that save hours of manual work.
• Small & Medium Businesses: Centralize customer communication across email, WhatsApp, SMS, Telegram, and Slack in a single dashboard.
• Customer Support Teams: AI-assisted responses, canned replies, and team assignment workflows to resolve tickets faster.
• Marketing Teams: Email campaigns with contact segmentation, open/click tracking, and detailed analytics.
• Sales Teams: Reach out to contacts, track conversations, and use quick replies for repeatable outreach.
• SaaS Companies: Multi-tenant workspaces with subscription plans and billing for running your own messaging SaaS.
• Agencies: Manage multiple client accounts and inboxes with team workspaces and role-based access control.

Use Cases

• Customer support & helpdesk
• Email marketing & campaigns
• Multi-channel customer communication
• Team inbox & collaboration

Key Features

UNIFIED INBOX & CONVERSATIONS

• Shared Inbox: View all conversations from every connected channel in a single list.
• Conversation Detail: Read the full thread with accurate HTML email layout.
• Reply & Forward: Compose replies or forward any message with attachments.
• Compose New: Start brand-new outbound conversations from the compose screen.
• Sent Folder: Review every outbound message your team has sent.
• AI Summarize: Generate one-tap AI summaries of long conversation threads.
• Conversation Actions: Star, snooze, archive, and unarchive conversations with filter support.

CHANNELS & EMAIL ACCOUNTS

• Email Accounts: Connect multiple email inboxes using IMAP/SMTP or OAuth providers.
• WhatsApp Connect: Step-by-step WhatsApp Business channel onboarding.
• SMS Connect: Connect SMS providers for two-way text conversations.
• Telegram Connect: Pair a Telegram bot for customer communication.
• Slack Channel: Route messages from Slack workspaces into the shared inbox.
• Connection Test: Validate channel credentials before saving.

CONTACTS & CRM

• Contacts List: Browse, search, and filter contacts by date.
• Frequent Contacts: Quickly access top contacts from compose and reply screens.
• Contact Detail: View complete profiles, conversation history, and actions.
• Create & Edit: Add new contacts or update existing records.
• Search: Instantly find contacts by name or email.